Thrift Store Ministry
​So... You Want to Have a Thrift Store Ministry
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​​You Too May Have a Story...
Purpose
For 20 years of operation, our Thrift Store Ministry has many experiences to look back on. There are numerous reasons to praise God as we continue with our purpose – That we as His agents encourage all who enter to continue learning to allow God to create His character in them.
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The Story
In 1998, the need arose to move the Community Services out of the church building to make space for other projects. With the vision of two Pastors, renovation began on a 35,000 square foot building that had been vacant for ten years. We opened our doors for business on February 8, 1999, after months of dedicated hard work by many. Some said, “You will never be able to fill that much space.” Those who were there can testify that “filling it up” was not a problem. God provided in abundance, from sofas to refrigerators, computers to hardware, to loads of clothes.
As it became clear that full time staffing was needed, expenses increased and lessons were learned. One of which was, the more we give, the more God blesses. In the summer of 2001 when business was slow and finances very short, it was decided to give to the church. From a human point of view, that seemed impossible. However, true to His word, God blessed. Week after week, month after month, every time a bill was due, there were funds available.
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The store building we were in had been vacant many years. The roof required much patching only to finally prove it needed major repair. Therefore, we decided to look at relocating. The stories of how God worked at this time, are many. In 2003, through His leading, we moved to the plaza next door, as well as opened a second store in a neighboring town.
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Called to Give
We have continued to learn that our mission is to give. God has flowed blessings through the stores to the church.
Our next big move came in 2012, to a larger space in the same plaza. We continue to experience God's blessings each day as we allow Him to shine His love through us.
God has enabled us to be a “comforter” to those in our community who are hurting. Whether needs occur due to house fire, domestic abuse or “just down on their luck,” we are able to provide assistance with home furnishings, kitchen utensils, clothing, bedding and linen.
Besides sales, God has been able to flow over five million dollars worth of merchandise and food through us in the past 16 years.
2010 - $464,363
2011 - $502,738
2012 - $493,756
2013 - $545,670
2014 - $555,706
2015 - $579,879
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Praise God!
Called to Minister
What is given can be tracked and a dollar figure recorded. However, that which has a more far reaching impact, is the serenity that harried souls find in this haven of peace. Upon return visits, customers often tell us how much they enjoy the calm atmosphere of our store. Some say they are back just because they need to hear a genuine greeting. It is not uncommon to be called aside by a customer who will share a burden because they have learned they will find an understanding and sympathetic ear. And most importantly, someone who will pray with them and point them to the Only Solution to this world and it’s troubles.
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Opportunities for Service
God has led many individuals to give of themselves to bless this ministry. This tangible way of reaching out to others and being Jesus’ hands here on earth, is having a positive effect on the lives of all who give of their time.
We invite you to get acquainted with what we do on a first hand basis. Opportunities to serve, range from cashier, to electrical, clothes department, sorting and pricing, to name a few. As you commune with God, He may call you to be a part of the Thrift Store Ministry family, and in this setting, also experience God’s work in your life as you serve those around you.
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The Story Continues
We are thankful for your prayers and God's abiding presence, as He creates in our hearts His character of love and compassion. We praise Him for His ability to shine through us, drawing others to His everlasting peace. Now, write your own story!
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.....Here is How!
Thrift Store Manual
Table of Contents
Acknowledgements
Introduction
2. Our Story
3. Reasons It May Be God’s Will
4. Direction Given God’s Church Regarding Ministry
5. Purpose / Mission
LCM Purpose and Goals
6. Lessons God is Teaching Us
A. A New Heart
B. God’s Agents
C. Channels of Blessings
D. Disinterested Giving – How Selfish We Really Are
E. Dispensing Mercy
F. Success by God’s Standard
G. Faith / Trust in God
H. Walking in God’s Will
7. Start up Guide
Conviction
Form a Board
Multiple Church Sponsorship
Location
Inspections
Negotiating the Lease
Dedication
Permits
Renovation
Signage
Store Layout
Administrative List
Setting Store Layout
Stocking
Final Inspections
Open for Business
Check List
8. Administrative Steps
Name Ministry
Accounting
Legal Entity
Fictitious Name
FEIN
Tax Exempt
Occupational Licenses
Sales Tax
Bank Account
Insurance
Utilities
Food Pantry
Pick-Up & Delivery
Employees
Train Personnel
Fixtures, Supplies and Equipment
Credit Card Acceptance
Cash Register, Programming
Hours of Operation
Open for Business
Check List
9. Operational Procedures
Accounting
Occupational Licenses
Tangible Property Tax
Insurance
Advertising
Board Meetings
Church Involvement
Volunteers
Prayer Book / Worship
Client Assistance
Donation Tracking
Receiving Donations
Receiving
Loading
Overstock
Recycling
Declining Donations
Forms & Tags
Pricing
e-bay
Items to Discard
Inventory Control
Sales
Communication
Departments
Window Display
Tax Deductible Donations
10. Departments
A. Accounting
B. Floor Manager
C. Pick Up & Delivery
D. Register
E. Clothes
a. Sorting
b. Tagging
c. Boutique
F. Household / Kitchen
G. Furniture / Large Items
H. Personal
I. Linens
J. Toys
K. Holiday Items
L. Books
M. Electrical
N. Computers
O. Office / Lawn & Sport / Medical / Miscellaneous
11. Client Assistance
12. Customer Loyalty
13. Negotiating – Selling
14. Working Together
15. Leadership Responsibilities
16. Department Manager Responsibilities
17. Appreciation and Guidelines - Management
18. Community Service
19. Social Services
20. Spiritual Outreach
21. Appendix 1 – Volunteer Appreciation Guidelines
22. Appendix 2 – Volunteer Handbook
23. Appendix 3 – Employee Handbook
24. Appendix 4 – Item Pricing
25. Appendix 5 – CUSTOMER COMMENTS
26. Appendix 6 – SUPPORTING QUOTES
27. Appendix 7 – Recommended Reading
28. Appendix 8 – Conference Unemployment Benefit Response Letter
29. Appendix 9 – Forms, Files – Directory
30. Last Page
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